QUESTION um...hmmmm. Donation? - Tilted Forum Project Discussion Community

CinnamonGirl · 05-30-2009, 06:47 PM

So, I donated a small amount back in April. Got a PM that said it would be confirmed, and I'd get another PM when it was. Buuut...I never got that second PM. Paypal said it was taken out, but now I'm kinda worried that something happened between then and now. Just an oversight, maybe?

Fotzlid · 05-30-2009, 07:32 PM

Same thing happened to me.
I just contacted management and they confirmed/acknowledged it.

The_Jazz · 05-31-2009, 05:32 AM

Sorry it took me so long, but I confirmed that your donations were both received (and I know yours was already acknowledged, Fotzlid). The donation system has some issues and there's not much automated about it, which makes it labor intensive for us. That's not to mean that we don't see it as a very important part of the job, just that it means we're more likely to forget to send the acknowledgments or only send them to only part of a list.

CinnamonGirl, yours was received, and the acknowledgment slipped through the cracks. I'm sorry that you caught it before we did. If anyone else has problems, please let me, Cyn or Halx know and we'll look into it, although it will take us a while to plow through.

CinnamonGirl · 06-03-2009, 01:15 AM

Awesome. Thanks, Jazz

I wasn't bitching, I promise, I just wanted to make sure you got it

The_Jazz · 06-03-2009, 05:37 AM

No, you were quite right to ask. We've made some changes that will hopefully cause less confussion in the future. Thanks for participating and especially for the donation, and I do apologize again for the mess. It shouldn't happen again to you or anyone else.

05-30-2009, 06:47 PM	#1 (permalink)
CinnamonGirl Gypsy in the Palace Location: Central Republic of Where-in-the-Hell Blog Entries: 47	um...hmmmm. Donation? So, I donated a small amount back in April. Got a PM that said it would be confirmed, and I'd get another PM when it was. Buuut...I never got that second PM. Paypal said it was taken out, but now I'm kinda worried that something happened between then and now. Just an oversight, maybe? __________________ "If we could live without passion, maybe we'd know some kind of peace. But we would be hollow. Empty rooms, shuttered and dank. Without passion, we'd be truly dead." "Never trust a woman who loves the blues."

05-30-2009, 07:32 PM	#2 (permalink)
Fotzlid Junkie	Same thing happened to me. I just contacted management and they confirmed/acknowledged it. Last edited by Fotzlid; 05-31-2009 at 05:38 AM..

05-31-2009, 05:32 AM	#3 (permalink)
The_Jazz Dean Wormer Administrator Location: Chicago Blog Entries: 11	Sorry it took me so long, but I confirmed that your donations were both received (and I know yours was already acknowledged, Fotzlid). The donation system has some issues and there's not much automated about it, which makes it labor intensive for us. That's not to mean that we don't see it as a very important part of the job, just that it means we're more likely to forget to send the acknowledgments or only send them to only part of a list. CinnamonGirl, yours was received, and the acknowledgment slipped through the cracks. I'm sorry that you caught it before we did. If anyone else has problems, please let me, Cyn or Halx know and we'll look into it, although it will take us a while to plow through. __________________ The proud dad of Max since 2/15/06 and Andrew since 1/9/08! "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." - B. Franklin "There ought to be limits to freedom." - George W. Bush "We have met the enemy and he is us." - Pogo

06-03-2009, 01:15 AM	#4 (permalink)
CinnamonGirl Gypsy in the Palace Location: Central Republic of Where-in-the-Hell Blog Entries: 47	Awesome. Thanks, Jazz I wasn't bitching, I promise, I just wanted to make sure you got it __________________ "If we could live without passion, maybe we'd know some kind of peace. But we would be hollow. Empty rooms, shuttered and dank. Without passion, we'd be truly dead." "Never trust a woman who loves the blues."

06-03-2009, 05:37 AM	#5 (permalink)
The_Jazz Dean Wormer Administrator Location: Chicago Blog Entries: 11	No, you were quite right to ask. We've made some changes that will hopefully cause less confussion in the future. Thanks for participating and especially for the donation, and I do apologize again for the mess. It shouldn't happen again to you or anyone else. __________________ The proud dad of Max since 2/15/06 and Andrew since 1/9/08! "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." - B. Franklin "There ought to be limits to freedom." - George W. Bush "We have met the enemy and he is us." - Pogo